Polybeauty House Claim Policy

At Polybeauty House, we are committed to providing our clients with high-quality services and exceptional customer service. However, in the event that it happens, we have established the following claim policy to ensure that our clients are satisfied with the services they receive.

Dissatisfaction with Services

If you are dissatisfied with a service provided by Polybeauty House, please inform us within 24 hours of the service being performed. We will do our best to address your concerns and find a solution that meets your needs.

Allergic Reactions

If you experience an allergic reaction to a product used during a service, please seek medical attention immediately. We request that you provide us with documentation of the reaction so that we can take appropriate steps to prevent similar issues in the future.


If you experience an injury during a service, please let us know immediately. We will take appropriate steps to address the issue and ensure that you receive any necessary medical attention.

Submitting a Claim

To submit a claim, please contact us at +65 88151487 or polybeautysingapore@gmail.com. We may require proof of the issue, such as pictures or medical documentation, in order to process your claim. Once we receive your claim, we will investigate the issue and work with you to find a resolution that meets your needs. This may include a refund, rescheduling of the service, or compensation for damages or injuries incurred.

Please note that our claim policy is subject to change at any time. We encourage you to review our policy periodically to stay up-to-date on any changes.

Thank you for choosing Polybeauty House. We value your business and are committed to providing exceptional service to our clients.